Send the team to the right span
Instead of driving the whole route, go to the stretch of fibre that all the offline customers have in common.
Network productsIllustrative operational view · not live customer data
Neurix Fiber GIS
FTTH network mapping that tells you which span broke and who is down.
Neurix by i9 Network does FTTH network mapping on Google Maps with your own API key: closures, splitters and cables, a trace from OLT port to customer, and outages narrowed to the fibre span.
First 100 subscribers free. We check your devices with you before setup.
Span C-14Most likely break
38Customers on this span
01
Customers offline on PON 0/1/3
02
Common span identified
03
Field job created with route
04
Splice done, customers back
What it is
Fiber GIS
Neurix by i9 Network keeps a map of your fibre plant: where each cable runs, which closure it passes through, which splitter feeds which homes. When customers go offline together, Neurix narrows the fault to the span they share and shows your field team where to go.
Know what is on each splitter
See free ports before promising a new connection, instead of finding the splitter full on site.
Your plant in one place
Closures, splitters and cables recorded once, not in a spreadsheet only one person understands.
What it does
What Fiber GIS does today.
If something you need is not listed, ask us. We will tell you straight whether it works.
Closures, splitters and cables
Record your plant on the map with the details your field team needs.
Path trace
Follow the fibre from an OLT port to a customer's home, through every closure and splitter.
Outage located to the span
When several customers drop together, see the shared span most likely at fault.
Google Maps with your own key
Maps, Places and Routes run on your Google API key, so costs and limits stay yours.
Live technician location
See where field staff are during their shift and send the nearest one.
Linked to subscribers
Each home on the map is the same subscriber record billing and support use.
How it works
Step by step.
Every step happens in the same system, on the same subscriber record.
- 01
Map
Draw the plant once
Add cables, closures and splitters as you build or survey. - 02
Connect
Link homes to ports
Each installation ties a subscriber to a splitter port and an OLT port. - 03
Detect
Spot a shared failure
When customers on the same path drop together, the common span stands out. - 04
Dispatch
Send the right person
Create a field job with the location and route, and track it to closure.
Who it helps
Who uses it.
Field teams
Arrive at the right place with the right information about the plant.
Planning
See spare capacity on splitters before selling new connections in an area.
NOC
Turn a pile of offline alarms into one fault with a location.
Setup
Map what you have, then keep it current with every install.
Most ISPs start by mapping feeder routes and splitters in their busiest areas. Every new install adds to the map from the field app.
Included
- Closures, splitters, cables
- Path trace
- Outage localisation
- Your own Google Maps key
Google Maps usage is billed to your own Google Cloud account.
Questions
What operators ask us.
Do we need our own Google Maps key?
Yes. Neurix uses your Google Maps, Places and Routes key, so you control the cost and limits.
How does Neurix find the broken span?
It looks at which customers went offline together and which part of the fibre path they share, then points to that span.
Can we import existing maps?
Tell us what format your current records are in. We plan the import with you during setup.
Does the field team see the map on their phone?
Yes. Field jobs carry the location and route, and technicians see the plant around the job.
See it on your network