Ticketing
Connect service requests and incidents to subscriber and network context.
Discuss Ticketing All products
Neurix / Operations
Move work between teams without losing context.
Bring tickets, inventory, field work, permissions, notifications and automation into the same operational model.
Product set
Connected capabilities, not isolated tools.
Inventory
Organize operational assets and their relationship to services and field work.
Discuss InventoryField Service
Coordinate assignments and on-site work with the context teams need.
Discuss Field ServiceWorkflow Automation
Turn repeatable operational processes into governed workflows.
Discuss Workflow AutomationPermission Engine
Define who can view, approve and act across teams and workflows.
Discuss Permission EngineNotifications
Route relevant operational updates to the people and systems responsible.
Discuss NotificationsOperational flow
From context to coordinated action.
Send work to the right team
Use shared context to reduce manual triage and avoid duplicate investigations.
Control access and approvals
Apply operational permissions without separating work from the underlying service context.
Close the loop
Keep NOC, support and field outcomes connected to the issue that started the workflow.
One Neurix platform