Customers pay and stay online
No waiting for someone in the office to mark a payment and reactivate the line.
Business productsIllustrative operational view · not live customer data
Neurix Payments
Online payment collection for ISPs, through the gateways your customers already use.
Neurix by i9 Network handles online payment collection for ISPs through Razorpay, Cashfree, PayU, PhonePe, Paytm and Easebuzz, plus UPI. A paid renewal updates the bill and the RADIUS session without anyone touching it.
First 100 subscribers free. We check your devices with you before setup.
UPIMost used payment method
6Gateways supported
01
Reminder sent on WhatsApp
02
Paid by UPI via Razorpay
03
Invoice marked paid
04
RADIUS plan extended
What it is
Payments
Neurix by i9 Network connects to your own payment gateway account. Customers pay by UPI, card or net banking, the payment is matched to their invoice, the plan renews, and RADIUS extends their connection. Payments collected by field staff land in the same place.
Reminders that bring payments in
WhatsApp and SMS reminders with a payment link go out before the plan expires.
Every payment matched to an invoice
Online and field payments are recorded against the right customer and invoice.
What it does
What Payments does today.
If something you need is not listed, ask us. We will tell you straight whether it works.
Six Indian gateways
Razorpay, Cashfree, PayU, PhonePe, Paytm and Easebuzz, on your own merchant account.
UPI
Customers pay from any UPI app.
Automatic renewal
A successful payment renews the plan and extends the RADIUS session.
Payment reminders
WhatsApp and SMS reminders with a link to pay.
Field collection
Installers and collection staff record payments in the field app.
Receipts
Receipts sent to the customer and stored with the invoice.
How it works
Step by step.
Every step happens in the same system, on the same subscriber record.
- 01
Remind
Reminder before expiry
The customer gets a WhatsApp or SMS with a payment link. - 02
Pay
Customer pays
UPI, card or net banking through your gateway. - 03
Match
Payment posted
Matched to the invoice and receipted. - 04
Renew
Plan renewed
RADIUS extends the connection without anyone stepping in.
Who it helps
Who uses it.
Accounts
See every payment, online or in the field, in one list.
Support desk
Fewer "I paid but my internet is off" calls.
Collection staff
Record cash and UPI collections from the phone.
Setup
Uses your own gateway account.
Connect the gateway you already use, or add a second one. Settlements go straight to your bank as they do today.
Included
- Razorpay, Cashfree, PayU
- PhonePe, Paytm, Easebuzz
- UPI
- Field collection
Neurix never holds your money; payments settle to your merchant account.
Questions
What operators ask us.
Which payment gateways does Neurix support?
Razorpay, Cashfree, PayU, PhonePe, Paytm and Easebuzz, including UPI.
Does the money go through i9 Network?
No. Payments settle to your own merchant account with the gateway.
Does a payment reactivate the connection?
Yes. A successful payment renews the plan and RADIUS extends the session.
Can field staff collect payments?
Yes. Collections are recorded in the field app and posted to the customer's invoice.
See it on your network